ZoSwitch

Customer portals and field apps for energy and utilities.

Energy and utility businesses handle a steady flow of customer requests and field jobs. We build customer portals, scheduling tools and field apps that keep customers informed and engineers on track.

Sounds familiar?

Common challenges in energy & Utilities.

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Customer requests and field jobs that are hard to manage

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Engineers working from paper job sheets

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Customers phoning to ask when someone will arrive

What we build

How we help energy & utilities businesses.

Customer portals

Customers submit requests, book visits and track progress online.

Job scheduling

Assign jobs to the right engineer, in the right place, at the right time.

Field service apps

Engineers see job details, record work and capture photos on site.

Customer notifications

Automatic updates when a visit is booked, on the way or complete.

Reporting dashboards

Track jobs, response times and performance in real time.

System integrations

Connect billing, CRM and field tools so data flows automatically.

What changes

What changes for energy & Utilities businesses.

Jobs scheduled smoothly

Less time planning, more time on site.

Customers kept informed

Fewer calls asking for updates.

Clear reporting

Performance visible without building reports by hand.

Questions

Energy & Utilities: common questions.

Can you build a field service app for our engineers?+

Yes. We build apps that show engineers their jobs, let them record work and photos, and send updates back to the office instantly.

Can customers book and track visits online?+

We build customer portals where people can submit requests, book visits and see progress without calling.

Will it connect to our existing systems?+

We connect scheduling, field apps, CRM and billing so information flows between them automatically.

Not sure where to start?

That is exactly what the discovery session is for. Tell us where you are and where you want to be, and we will recommend the right combination.